Terms & Conditions

PRODUCTS

NOM*d sizes are based on standard New Zealand sizing. For information on sizing, please see our size guide. Sizing may vary between styles. Our products have been photographed as accurate in colour as possible however the actual colours you see on the website can depend on your monitor display.

Care is always taken to ensure that all product details, descriptions and product prices appearing on our website are correct at the time of website entry. We reserve the right to refuse orders where product information has been incorrectly described, including product pricing.

We work hard to keep our nomdstore.com stock levels accurate. Should you purchase an item that is not physically available, we will contact you within 24 hours during weekdays. If we are unable to provide you with an appropriate replacement, we will refund your order price to the PayPal account or Credit Card through which the original order was placed. We are unable to provide cash refunds.

Please note that items in your ‘shopping cart’ are not on hold and may be purchased by other customers.

PRICING AND PAYMENT

* PLEASE NOTE OUR PAYPAL PAYMENT METHOD IS CURRENTLY BEING UPGRADED AND IS THEREFORE INACTIVE AT THIS TIME. PAYMENTS CAN BE MADE WITH YOUR CREDIT CARD AT THE CHECKOUT. OUR APOLOGIES FOR ANY INCONVENIENCE CAUSED.

All prices displayed on nomdstore.com are at the discretion of nomdstore.com. Pricing may change without notice. 

Please note NZD orders can only be shipped to New Zealand addresses, AUD orders to Australian address and all USD orders can be shipped to any International address outside of New Zealand and Australia.

Please ensure you are in the correct location for your area by checking the bottom right of the website footer.

Please contact us if you are unsure about your shipping location.

NOM*ds PLUME retail stores in New Zealand may occasionally run local promotions where pricing in-store may vary to pricing on nomdstore.com. Should such a promotion occur, nomdstore.com is under no obligation to match these prices.

Payment can be made through PayPal or via DPS Payment Express using a valid Credit Card (Visa or MasterCard, we do not yet accept American Express).

If using PayPal, the payment amount will be deducted from your PayPal account upon receipt of your order. If PayPal refuses to authorise your payment, nomdstore.com will not be held responsible.

If paying via DPS Payment Express using your Credit Card, the payment amount will be deducted from your account upon receipt of your order. If your Credit Card provider refuses to authorise your payment, nomdstore.com will not be held responsible.

Nomdstore.com takes every precaution to ensure the website remains as secure as possible and has SSL certification to ensure the data you send to us over the internet is protected and your details are safe.

Nomdstore.com does not hold your credit card or payment information on record.

NOM*d and nomdstore.com are New Zealand owned and are subsidiaries of HUB COOPERATION COMPANY LIMITED. HUB COOPERATION COMPANY LIMITED is also a New Zealand owned company.
The name ‘HUB COOPERATION COMPANY LIMITED’ will appear on your order invoice when you purchase through nomdstore.com.

SALE PURCHASES

All purchases of sale items are final and cannot be exchanged or returned unless faulty.

RETURNS AND EXCHANGES 

Nomdstore.com offers return or exchange for items purchased at full retail price.
Please refer directly to our returns and exchanges page for further details.

If you have any enquiries please contact us at web@nomd.co.nz.

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