FOR RETURNS INFORMATION, PLEASE CLICK HERE.
PLEASE NOTE:
THERE ARE NO RETURNS OR EXCHANGES ON SALE GOODS UNLESS THE GOODS ARE FAULTY OR HAVE BEEN SENT INCORRECTLY.
SHIPPING
NEW ZEALAND
Delivery times are approximate. Postage and handling charges include tracking number and insurance. Please supply a physical address where your item can be signed for 9am - 5pm weekdays. Delivery cannot be made to a PO Box.
FREE SHIPPING FOR ORDERS OVER $250
Orders under $250 will be charged $8.00 Flat Rate
Courierpost - Approximately 1-2 working days
AUSTRALIA
Delivery times are approximate and may be longer should your item/s require customs clearance upon arrival in your destination. Shipping costs do not account for any import charges, customs duties or fees upon arrival at your destination. Nomdstore.com takes no responsibility for any charges that may apply upon arrival. For further information on charges you may incur please contact your local Customs Services.
Postage and handling charges include tracking number and insurance. Please supply a physical address where your item can be signed for 9am - 5pm weekdays. Delivery cannot be made to a PO Box.
FREE SHIPPING FOR ORDERS OVER $250
Orders under $250 will be charged $15.00 Flat Rate
FedEx - Approximately 2-5 working days
REST OF THE WORLD
Delivery times are approximate and may be longer should your item/s require customs clearance upon arrival in your destination. Shipping costs do not account for any import charges, customs duties or fees upon arrival at your destination. Nomdstore.com takes no responsibility for any charges that may apply upon arrival. For further information on charges, you may incur please contact your local Customs Services.
Postage and handling charges include tracking number and insurance. Please supply a physical address where your item can be signed for 9am - 5pm weekdays. Delivery cannot be made to a PO Box.
FREE SHIPPING FOR ORDERS OVER $250
Orders under $250 will be charged $25.00 Flat Rate (for all orders outside of New Zealand and Australia)
FedEx - Approximately 3-6 working days (delivery location and customs clearance dependent)
DELIVERY TIMING
Orders will be processed within standard business hours (Mon - Fri, 9am - 5pm NZST). Any orders received outside of these times will be processed the next business working day. Processing of your order may take up to 48 hours. Shipping estimates are additional to this processing time.
We will email you an order confirmation invoice once your order has been dispatched.
STOCK AVAILABILITY AND SPECIAL ORDERS
If an item is purchased that is not available at the time of dispatch for any reason, we will contact you within 48 hours and let you know. If we are unable to offer a replacement item, we will issue a refund to the PayPal account or Credit Card through which the original order was placed.
All orders are subject to availability. Please note that items in your shopping cart are not on hold and are able to be purchased by other customers.
If an item or size is out of stock or unavailable you may be able to place a Special Order.
Contact us directly to enquire about this service or for any other stock enquiries at web@nomd.co.nz
